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Coronavirus Virtual Visits

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COVID-19 Virtual Visits

As the Coronavirus (COVID-19) pandemic evolves, AdvantageCare Physicians (ACPNY) is continually evaluating and enhancing aspects of patient care. ACPNY now offers virtual visits to:

  • Conduct screenings for patients who believe they are exhibiting COVID-19 symptoms or illness. When appropriate and clinically indicated, patients may be referred to one of our ACPNY offices for COVID-19 testing
  • Patients seeking virtual visit for routine appointments in the areas of nutrition, behavioral health, and more. Click here.

For patients seeking care related to Coronavirus (COVID-19), during your virtual visit you will speak with one of our available medical providers about your symptoms, potential exposure, guidance on treatment, and next steps. You should consider a virtual visit if you have symptoms that include:

  • Fever >/= 100.0
  • Cough
  • Shortness of breath or difficulty breathing
  • Repeated shaking with chills
  • Chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

Do not enter offices if you suspect COVID-19 exposure. For the safety of other patients and our providers, do not come directly to our offices if you are exhibiting potential COVID-19 symptoms or believe you may have been exposed. Instead, please call 866-749-2660 for direction on seeking care.

 

All virtual visit appointments are scheduled by contacting ACPNY at 866-749-2660.

We apologize for longer than usual wait times because of increased reliance on our call center.


Helpful Set-Up and User Guides

Before the visit, you will be instructed to download the Zoom app.

Learn more about COVID-19 testing, virtual visits and other important practice changes to continue safe, effective care to our patients and communities. Click here